Employment History

Employer: Lloyds Banking Group (UK Private Banking) 
Location: 1 Lovell Park Road, Leeds, LS1 1NS, United Kingdom
Dates: May 2011  – Present Day (3 Contract Extensions)
Job Description: Project Manager
Project Manager role working on the Lloyds & HBOS account migration: one of the largest bank integrations completed in Europe over the past last 5 years. Migrating 31m customer accounts (1 in 3 UK current accounts) onto a consolidated Lloyds Banking Group Systems.
  Responsibilities
  • Planned "command and control activities" for the governance of migration events affecting the UK Private Banking Group.
  • Lead the Command and Control workstream
  • Managed the plan and schedule of events for private banking migration, and assurance activities during the migration events
  • Worked with business area experts and IT teams to develop a robust schedule of events plan for each migration
  • Secured and mobilised the required levels of resources to run the Command and Control Model
  • Created the Monthly Steering Group Information Pack
  Achievements
  • Gained buy-in for regular structured walkthroughs for migration event
  • Introduced project governance to the UKPB programme
  • Audited team project plans
  • Acted as a mentor and subject matter expert for Project Management principles within the group.
Reason For Leaving: End of contract
Employer: Good Morning English Language Academy
Location: Independent Travel in Mexico, Guatemala and Belize
Dates:

May 2005 – July 2005

Job Description: ESL English Instructor
Teaching Korean students from 5 – 13 years old using the “Little Fox” English Teaching Software and syllabus. Included planning and conducting lessons and conducting classes alone.
Reason For Leaving: End of contract.
Location: Independent Travel in Mexico, Guatemala and Belize
Dates: May 2005 – July 2005
Employer: Deutsche Bank AG
Location: Winchester House, 1 Great Winchester Street, London, EC2N 2DB, United Kingdom
Dates: June 2008 – September 2008 (3 month contract)
Job Description: Project Manager
Defined the scope of a large programme of work for the improvement of risk architecture. This role also required defining the Programme Management Processes and setting up PMO for the ensuring programme.
  Responsibilities
  • Defining the Programme of work
  • Designing PMO processes for the constituent projects and management information and reporting required.
  Achievements
  • Defined the scope of a large Risk Architecture Programme
  • Made improvements on PMO and project management processes of in-flight projects.
Reason For Leaving: End of contract.
Employer: UBS Investment Bank
Location: 1st Floor, Mercury House, Triton Court, 14 Finsbury Square, London, EC2A 1BR, United Kingdom
Dates: February 2008 – May 2008 (3 month contract)
Job Description: Business Analyst
A Business Analyst role, working on incremental changes for a cross-functional provisioning system in UBS Investment bank:
  Responsibilities & Achievements
  • Performed ad-hoc Business Analysis on a cross-functional provisioning system.
  • Liaised with users and development teams to define and design an exceptions process to provision Equities Research for up to 1000 worldwide users.
  • Performed ad-hoc support and analysis to China users during a specific Chinese local implementation
Reason For Leaving: End of contract.
Employer: Dresdner Kleinwort Investment Bank
Location: 30 Gresham Street, London, EC2P 2XY, United Kingdom + Theodor-Heuss-Allee 44-46, 60486 Frankfurt am Main, Germany
Dates: May 2007 – February 2008 (3 month contract - 3 Renewals)
Job Description: Project Manager
PM role in Dresdner Kleinwort Investment Bank. The role was based in Middle Office Risk Architecture involving strategic improvements via a number of “Change the Bank” (CTB) projects and also involved improving the group’s operating processes.
  Responsibilities
  • Represented Risk in a large cross-functional change program - involving the simplification and consolidation of cross-functional systems into a layer structure, to improve data quality and reduce redundancy.
  • Managed a number of projects as part of the “Risk Platforms” CTB initiative in London and Frankfurt locations.
  Achievements
  • Defined and implemented an effective Change Management Process, which was adopted across all Risk Management applications.
  • Defined and implemented an effective Business analysis methodology, which included the creation of deliverable templates.
  • Managed the definition and development of an Emerging Markets Early Warning tool for the front office utilizing Cognos 8.
  • Managed the software development project to create consolidated Local Market Risk reporting system, which utilized Cognos 8 Business Intelligence software.
  • Defined and managed a "clean-up" solution - tracing and improving process and accountability to reduce the number of not-rated counterparty risk classes reducing risk capital and increasing trading potential by 172,250 Euros.
Reason For Leaving: End of contract
Employer: Accenture
Location: 1 Plantation Place, 30 Fenchurch Street, London, EC3M 3BD, United Kingdom
Dates: July 2005 – Jan 2007
Job Description: Management Consultant / Project Manager
Worked for a team driving consistency across the Global Delivery Network - delivery centres in 11 different worldwide offshore locations running initiatives to create and improve working practices and processes.
  Responsibilities
  • Managed and mentored resources in a distributed work environment – including offshore resources and acted as a global Point of Contact / Relationship Manager.
  • Managed the training plan and co-ordinated the global training for relevant tools.
  • Chaired and administered 2 Global Change Control Boards for tools used worldwide.
  Achievements
  • Led, Managed and successfully delivered the creation of a global Quality Assurance tool:
    • Gathered requirements at Global Requirements elicitation meeting in India
    • Led and performed Functional Design
    • Created test scripts for functional test and led and performed Functional Test
    • Co-ordinated UAT
    • Designed and created training materials
  • Successfully designed and implemented a controlled and robust change process
  • Identified and designed a best practice process and successfully implemented a tool to support this process - across 11 disparate worldwide locations and cultures.
Reason For Leaving Left to find a new challenge as an independent contractor.
Location: Independent Travel in Mexico, Guatemala and Belize
Dates: May 2005 – July 2005
Employer: Abbey
Location: Abbey House, 2 Triton Square, Regent’s Place, London. NW1 3AN, United Kingdom
Dates: September 2004 – May 2005
Job Description: Programme Office Support (PMO)
Graduate management trainee based in the IT department of the head office of Abbey - a large retail bank, based in London. The role involved being the sole assistant (and deputised in his absence) of the Programme Manager in setting up and running a programme office.
  Responsibilities
  • Assisted in setting up a large programme office
  • Ran and maintained the program office
  • Ran and maintained status reporting and measurement and analysis
  • Ran and maintained project plans and costs
  • Acted a Configuration Librarian and maintained project library
  Achievements
  • Deputised for the RTB Project Manager: which involved:
    • Chairing progress meetings
    • Running risk workshops
    • Prepared stakeholder communications and presented programme progress to a board level Steering Group
Reason For Leaving: Following a take-over the graduate management trainee scheme was cancelled.
Employer: BNP Paribas
Location: 10 Harewood Avenue, London.  NW1 6AA, United Kingdom
Dates: July 2003 – July 2004
Job Description: Trade Floor Helpdesk Analyst
Helpdesk Analyst based in an outsourced IT department in a large European Investment bank.
  Responsibilities
  • Provided IT Support for up to 2000 Traders via phone, email and at desk-side on a busy trade floor
  • Logged up to 150 calls a day on the Remedy call logging system
  • Worked to strict Service Level Agreements
  Achievements
  • Was selected for the dedicated trade-floor support team
  • Developed attention to detail in the high-pressure environment of the trade floor.
  • Gained the Comptia A+ Certification for hardware and software
   

Any questions, please email me on mail@stevenmulhall.com